TERMS AND CONDITIONS
President of the company: Wong Fanny
Conception and realization of the website: Wong Fanny
SIRET of the company: 879 325 058 00011
This page contains the General terms and conditions of sale (GTCS) between the client and Fanny Wong Beauty, company represented by Fanny Wong.
Article 1 - Application of conditions
The GTCS described below detail the rights and obligations between, on one side Fanny Wong Beauty and on the other side the legal person, called the "client", using the services of Fanny Wong Beauty and accepting these GTCS.
Article 2 - Subject
Fanny Wong Beauty offers makeup and hairstyling services for weddings and other events as presented on the website www.fannywongbeauty.com. By reserving one or more services with Fanny Wong Beauty, the client declares to have taken knowledge and accepted the GTCS, except special conditions agreed in writing between Fanny Wong Beauty and the client.
Article 3 - Makeup and hairstylist services
Duration of the services: the trial session lasts 2 to 3 hours, it allows Fanny Wong Beauty and the client to get to know each other and validate together the makeup and hairstyle. For the D-day, a complete beauty makeover (makeup and hairstyle) for a bride requires 2 to 3 hours depending on the type of makeup and hairstyle. A complete beauty makeover for a guest requires 1 to 1h30.
In order to do the makeup and hairstyle in good conditions during the test session and on the D-day, the client is invited to prepare :
- Place: for a better result, it is recommended to do the makeup in a bright place, facing the daylight.
- Table: the client must provide a clean table before the arrival of Fanny Wong Beauty, to place the makeup and hair accessories.
- Face: the client's face must be cleaned and moisturized with their daily care before starting the beauty makeover. The client is required to inform Fanny Wong Beauty of any dermatological diseases or allergies concerning the makeup products before the service (or before the trial session). If the client does not inform Fanny Wong Beauty of possible allergies, dermatological illnesses or treatments in progress, Fanny Wong Beauty will not be held responsible for any allergies or reactions following the beauty makeover.
- Hair: The client's hair must be washed and dried the day before the beauty makeover, preferably by blow drying. The client's hair should not be wet or greasy when Fanny Wong Beauty arrives for styling.
Fanny Wong Beauty will go to the client's home or the event place 15 minutes before the makeover to prepare the products and accessories. The fixed time is imperative and Fanny Wong Beauty will in no case be responsible for the consequences due to the delay of the client. A client's delay of more than 30 minutes will lead to a billing of an extra hour at the current rate. Fanny Wong Beauty will leave the place after having carried out the setting in beauty of the client. If the client has reserved services of touch-up for the D-day, Fanny Wong Beauty will stay for the duration indicated on the contract. Since it's not always possible to leave the places during the touch-up services, if Fanny Wong Beauty is present during meal times (lunch and dinner), a "vendors" meal must be provided.
Article 4 - Prices
The prices are indicated on the website www.fannywongbeauty.com, under each service description. These prices are in adequacy with a quality of service and the use of professional products, guaranteeing the safety of the client and a long lasting beauty. These prices do not include travel and accommodation fees.
Fanny Wong Beauty reserves the right to change prices at any time. However, if the client has made a reservation before the price change, the new prices will not affect his reservation.
Article 5 - Travel
Fanny Wong Beauty will go to the client's home or to the event's place for the beauty makeover. Travel fees are determined according to the geographical area of the location of the beauty pageant, the price of fuel, tolls, paid parking, insurance and vehicle maintenance. Fanny Wong Beauty can modify the travel expenses rate at any time, however the rate applied will be the one signed.
Article 6 - Reservation and contract
To make a reservation, the client must send a message to Fanny Wong Beauty by email at or on the website section "Contact". A contract is established by Fanny Wong Beauty on the basis of information provided by the client and mentions the details of the services reserved, the date of payment of the deposit and the total amount of services and these GTCS. By signing the contract, the client declares to have read the GTCS and accepted it. Following the signature of the contract by the client, the services indicated on the contract cannot be modified without the written agreement of the client and Fanny Wong Beauty. The client reserves the services of Fanny Wong Beauty by signing the contract or by paying the deposit. The payment of the deposit is valid for acceptance of the contract. Any reservation is deemed firm and final upon receipt of the signed contract, validating the reservation of services.
Article 7 - Deposit payment
In order to confirm the reservation and block the date of the event, a non-refundable deposit of 25% of the total amount of the service is required at the time of booking. The reservation is only confirmed after receipt of the deposit payment. The balance must be paid 2 weeks before the day of the event (D-day).
Article 8 - Payment
Fanny Wong Beauty accepts payments in cash, bank transfers and paypal. For payments in bank transfers, the client must send Fanny Wong Beauty a proof of payment (confirmation of transfer by the bank). Payment in cash is allowed up to 1 000 €. In case of payment by bank transfer, the transfer costs are at the expense of the client. The amount of the deposit must be paid at the time of booking and the balance 2 weeks before the D-day. If some guests want to have their makeup and hair done on the D-day, the payment must be made before the departure of Fanny Wong Beauty from the place of the beauty makeover.
In the case that the client has not fulfilled his obligations (default and late payment) beforehand, the request for service may be refused. The amount of the lump-sum indemnity for collection costs provided for in the twelfth paragraph of I of article L.441-6 set at 40 euros, it will be due automatically and without formality by the professional in a situation of delay. This indemnity is in addition to the late payment penalties, set at 15% of the amount for each additional day of delay. Article L.441-6 of the French Commercial Code specifies that late penalties are payable without the need for a reminder.
Article 9 - Cancellation and postponement
The client has to to check the date and time reserved for the performance of the service. In the case of a change from the client, there is no guarantee that the client will be able to reschedule the appointment. The client must inform Fanny Wong Beauty of a postponement or cancellation by email at email@example.com. In case of cancellation by the client, in accordance with the legal provisions, the amount of the deposit will not be refunded. In case of postponement of the date of the event, the amount of the deposit will be postponed, with the written agreement of Fanny Wong Beauty, provided that the new desired date is available at the time of booking the new date. In case of postponement, Fanny Wong Beauty will send a new contract to be signed to the client, with the new date indicated. Fanny Wong Beauty cannot be held responsible if the new date is no longer available at the time of the request and no refund of deposit can be required if Fanny Wong Beauty is already booked for any other service concerning the new date chosen.
Article 10 - Force majeure and illness
Fanny Wong Beauty reserves the right to cancel a service in case of force majeure or illness. In case of cancellation from Fanny Wong Beauty, the client will be refunded all amounts paid to Fanny Wong Beauty. Fanny Wong Beauty will do its best to direct the client to other makeup artists.
Article 11 - Pandemics
Pandemics (for example: Covid-19) do not constitute a case of force majeure, if the client is still legally allowed to get married or to celebrate the event. If the client decides to cancel the services with Fanny Wong Beauty, the deposit will not be refunded and no payment of damages can be required. If the client is no longer legally allowed to get married or celebrate the event, 50% of the amount paid to Fanny Wong Beauty will be refunded. If Fanny Wong Beauty or the client is not allowed to travel to the country of the event due to sanitary restrictions, the client will be refunded 50% of the amount paid to Fanny Wong Beauty.
Article 12 - Intellectual property
Fanny Wong Beauty reserves the right to use, unless otherwise specified by the client, the photographs of the client's beauty makeover for the purpose of promoting her activity on her website and her social networks Instagram and Facebook. All texts, images and comments reproduced on the website are reserved under copyright and intellectual property. Any total or partial reproduction of the website is strictly prohibited.
Article 13 - Personal data
Fanny Wong Beauty is committed to preserving the privacy of her clients and visitors to the website www.fannywongbeauty.com. Under no circumstances will the data collected will not be disclosed to third parties. The personal information requested from the client is only intended for Fanny Wong Beauty, for administrative and commercial management purposes. The client has a right of access, rectification and deletion of personal data concerning him on simple request by email to the address firstname.lastname@example.org.
Article 14 - Modification of the general conditions of sale
Fanny Wong Beauty reserves the right to change the GTCS at any time. However, if the client has made a reservation before the modifications of these, the new GTCS will not affect the reservation made.
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